Customer service

Our personal customer service central office in Budapest

Address: H-1134 Budapest, Váci út 23-27.
The Customer Service Office of Budapest Waterworks Co. Ltd. offers full-scale administration to our Customers from Monday through Friday during the opening hours as follows:

 

Workdays

Monday

Tuesday

Wednesday

Thursday

Friday

Opening hours

8.00 – 20.00

8.00 – 17.00

8.00 – 17.00

8.00 – 17.00

8.00 – 14.00

Cash-desk closing

19.00

16.00

16.00

16.00

13.00

 

Fő Street branch office (Customer Service Centre in Buda)

Address: H-1027 Budapest, Fő Street 47.
Accessibility: On foot from Battyhány Square

 

Workdays

Monday

Tuesday

Wednesday

Thursday

Friday

Opening hours

8.00 – 16.00

10.00 – 18.00

8.00 – 16.00

8.00 – 16.00

8.00 – 14.00

Please note that technical assistance, and on-site approval of the sub-meter plans is only possible in our office in Váci Street. Payments in our integrated customer service centre are temporarily unavailable.

 

Meter-reading record via phone

Via cellular phone: +36 1 450 2777
For English language services, please press 9.

 

Call Centre Service

From abroad: +36 1 465 3200
Opening hours

 

Workdays

Monday

Tuesday

Wednesday

Thursday

Friday

Availability of our staff

8.00 – 17.00

8.00 – 17.00

8.00 – 17.00

8.00 – 20.00

8.00 – 17.00

 


Mailing address

Mailing address: H-1397 Budapest, Pf. 512
Fax: +36 40 247 742
International Fax No.: +36 1 465 2961

Electronic contacts:
For our customers: Online customer service where you can initiate administration.
For our customers without a consumption point: e-mail: vizvonal@vizmuvek.hu

This website uses cookies. Accepting cookies allows you to use our website more comfortable. By using this website you consent to the use of cookies. For further information see the Privacy Statement.

I accept