Customer service

Message sending, online case management

Our customers can indicate administration via Online customer service. Click the button below (English menu can be selected in the upper right corner):

ONLINE CUSTOMER SERVICE
For our customers without a consumption point:
https://ugyfelszolgalat.vizmuvek.hu/Segithetunk/Kapcsolatfelvetel

Call Centre

Failure notice line (7/24)

06 80 247 247

More information about failure notice

Meter-reading record via phone

Via cellular phone: 06 1 450 2777: 
For English language services, please press 9.

Call Centre Service

From abroad: +36 1 247 7777; 

Our central personal customer service office in Budapest

Address: H-1138 Budapest, Váci út 182.

APPOINTMENT BOOKING
The Customer Service Office of Budapest Waterworks offers full-scale administration to our Customers from Monday to Friday during the opening hours as follows:  

Mailing address
Mailing address: H-1397 Budapest, Pf. 512
International Fax No.: +36 1 465 2961 Phone: +36 1 465 2961

Online message: https://ugyfelszolgalat.vizmuvek.hu/Segithetunk/Kapcsolatfelvetel